COOKIES & TRACKING NOTICE

Last updated: 1 June, 2025

1. INTRODUCTION

This Cookies & Tracking Notice (“Notice”) explains how SYNDICO SAS (“SYNDICO”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on its websites and SaaS portals under the esyndico® ecosystem.

This Notice applies specifically to:

  • esyndico.com
  • mymarina.esyndico.com, supplier.esyndico.com, myboat.esyndico.com

This Notice complements our Privacy Policy and complies with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your browser or device when you visit a website. They are used to:

  • Ensure core functionality (e.g. secure login, language settings)
  • Track platform usage and performance
  • Personalize content and marketing
  • Facilitate interactions with third-party services (e.g. Stripe, Google Maps)
3. TYPES OF COOKIES WE USE

3.1. Strictly Necessary Cookies
These are essential for the platform to function. You cannot disable them.

  • Session management
  • CSRF protection
  • Language and region preferences

3.2. Analytics & Performance Cookies
These help us understand how users interact with the site.

  • Google Analytics (IP anonymized)
  • Hotjar (session recordings and heatmaps)

3.3. Functionality Cookies
Used to remember your preferences and enhance user experience.

  • Form auto-fill
  • Saved login
  • Dashboard interface settings

3.4. Marketing & Retargeting Cookies
Set by advertising partners to:

  • Measure ad effectiveness
  • Deliver tailored ads on third-party platforms

Examples: Facebook Pixel, LinkedIn Insight Tag, Google Ads cookies

4. COOKIE CONSENT MECHANISM

Upon your first visit, we present a Cookie Consent Banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize preferences via a granular settings panel (CMP)

You can change your preferences anytime using the “Cookie Settings” link in the footer of esyndico.com.

Consent is logged with timestamp and stored as required by GDPR.

5. THIRD-PARTY COOKIES

We may permit selected third parties to place cookies, including:

  • Google (Analytics, Ads)
  • Meta (Facebook/Instagram)
  • LinkedIn
  • Stripe (fraud detection)

Each third party is responsible for its own cookie practices and privacy terms.

6. HOW TO CONTROL COOKIES

You may:

  • Use our CMP to manage cookies by category
  • Configure your browser to block or delete cookies
  • Enable “Do Not Track” (where supported)

Note: Disabling cookies may impact platform functionality and performance.

7. COOKIE DURATION
  • Session cookies: Deleted when browser is closed
  • Persistent cookies: Stored for a defined period unless manually deleted

Cookie expiration is defined per cookie and shown in the Cookie Settings panel.

8. MOBILE APP TRACKING

Our mobile apps do not use browser cookies. Tracking or permissions (e.g., GPS, media, device ID) are governed under our Privacy Policy and device operating system settings.

9. CHANGES TO THIS NOTICE

We may update this Notice periodically. Changes will be communicated via banner, footer, or platform message.

10. CONTACT

Questions or concerns?

  • Email: contact@esyndico.com
  • Address: 38B Boulevard Victor Hugo, 06000, Nice, France
11. VERSION HISTORY
  • v1.0 – Issued on 1 June, 2025